HEALTHCARE · ARTIFICIAL INTELLIGENCE · PATIENT EXPERIENCE Years ago, at a government hospital, I heard a surgeon say about a patient who kept asking him, "She must be a teacher." He was half-joking. She turned out to be one. It became my private joke: anyone who asks that many questions must be a teacher. I didn't know I'd think of that remark again. I think of it now because the patient who asks too many questions is no longer rare. She is in my family. Perhaps you have encountered her, too. A new kind of conversation My mother, my uncles, and my aunts are not medical professionals. When an unfamiliar symptom appears, they don't know the terminology, the likely causes, or the right questions to ask. But they have found ChatGPT and Gemini, and they talk to them like buddies. A symptom prompts a question, an answer prompts another, and nobody waits. Voice input matters most. They don't have to type a carefully worded query or know the medical term. They speak...
We are a generation to witness a transforming world. The world today is dominated by technology. The beaming satellite channels and the rise of telephony mark the dawn of this new era. We have seen the world transition before us. The technology has made it possible. Old is gold no more. Our outlook and habits have become modified. Mine have been just as much as yours. Going digital is the buzz phrase, whether we intend to buy or sell services or goods. We Google for books to read, recipes to cook, movies to watch, and to learn about diseases and their treatments. Not to leave even the methods to manage ourselves or the leaky cistern in our washroom. It is all with zeal that we search the catalog for all we need. I was scanning the internet for anything: art, dresses, makeup, recipes, DIY, designing, music, self-help, audiobooks, spirituality, or anything I could find interesting and creative. Was I honing my skills, upgrading myself, or simply entertaining? Th...