HEALTHCARE · ARTIFICIAL INTELLIGENCE · PATIENT EXPERIENCE Years ago, at a government hospital, I heard a surgeon say about a patient who kept asking him, "She must be a teacher." He was half-joking. She turned out to be one. It became my private joke: anyone who asks that many questions must be a teacher. I didn't know I'd think of that remark again. I think of it now because the patient who asks too many questions is no longer rare. She is in my family. Perhaps you have encountered her, too. A new kind of conversation My mother, my uncles, and my aunts are not medical professionals. When an unfamiliar symptom appears, they don't know the terminology, the likely causes, or the right questions to ask. But they have found ChatGPT and Gemini, and they talk to them like buddies. A symptom prompts a question, an answer prompts another, and nobody waits. Voice input matters most. They don't have to type a carefully worded query or know the medical term. They speak...
The lemon tree in my backyard was bursting with flowers; we were expecting a good harvest this year. A thunderstorm struck that evening. In the morning, I found the drain clogged with flower petals, leaves, twigs, and shattered hopes of a bountiful harvest. There was mud everywhere. Neither a shelter nor a form of life was visible in the vicinity. The shades of mud, though captivating, did not evoke the response nature does. There was a rumbling, and the earth metres away from where I stood caved in. I shrieked. I had experienced an earthquake in my dream. Perturbed as I was, the view outside the window was of little consolation. I could hear the rustling of tree leaves. I saw green stains of algal growth on the exterior walls of neighbours. All seemed as it was to be. A feeling of impending gloom had stayed behind. The thought of making a pivot had often crossed my mind; to start all over again had pushed it away. The idea of walking the road less tr...