Every day, my mother watches YouTube videos about traditional medicine, nutrition, and staying fit. Almost every day, she discovers something new. Sometimes it is a new ingredient. Sometimes it is a new way to prepare something we have eaten all our lives. And sometimes, it is an instruction that finds its way straight into my kitchen. Recently, it was moringa. We had to mix moringa into the flour before kneading. Other times, it was jowar. The form might change, but the message stayed the same: we could always add something more to our food to make it healthier. She then wonders why her grandparents and parents never told them about the nutritional value of what they ate. Perhaps they did not know these things in the language we use today. Or perhaps they understood food differently. Today, YouTube has become her teacher. It tells her what to eat, what to avoid, what to add to our flour, and what our bodies might be missing. Every new video seems to reveal another secret to good healt...
HEALTHCARE · ARTIFICIAL INTELLIGENCE · PATIENT EXPERIENCE Years ago, at a government hospital, I heard a surgeon say about a patient who kept asking him questions, "She must be a teacher." He was half-joking. She turned out to be one. It became my private joke: anyone who asks that many questions must be a teacher. I didn't know I'd think of that remark again. I think of it now because the patient who asks too many questions is no longer rare. She is in my family. Perhaps you have encountered her, too. A new kind of conversation My mother, my uncles, and my aunts are not medical professionals. When an unfamiliar symptom appears, they don't know the terminology, the likely causes, or the right questions to ask. But they have found ChatGPT and Gemini, and they talk to them like buddies. A symptom prompts a question, an answer prompts another, and nobody waits. Voice input matters most. They don't have to type a carefully worded query or know the medical term. ...